Casa Risa

Casa Risa

Casa Risa

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OUR LOCATION

Rua da Igreja,1 - Mexilhoeira Grande (main doors on Rua A) | 8500-132 | Portugal

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FAQ

Answers to common questions.

NOSSA LOCALIZAÇÃO

Rua da Igreja, 1 - Mexilhoeira Grande (Portas principais na Rua A).
8500-132 | Portugal


Entrada: 15h
Saída: 11h

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+351919613951

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casarisaalgarve@gmail.com

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ANSWERS TO COMMON QUESTIONS

Hotel Check-in
Check-in time is from 3pm on (you can arrive earlier and we will get you confortable around the pool area while we get things ready for you).
Hotel Check-out
Check-out time is untill 11am.
Is late check-out possible?
Late check-out is possible with an extra fee (15euros). You should let us know uppon arrival that you might need it.
Can I change/update my reservation?
Reservations can be updated until 15 days before your arrival, according to availability.
Reservation night and cancelation policy
The reservation night (deposit) is charged within the first 24 hours after the reservation is made and is non-refundable in case of cancelation. To cancel your reservation, please do so with 30 days notice. Last minute cancelations (7 days before the arrival date) will have 50% of the remaining balance charged.
Is breakfast included?
Breakfast is included in your stay. Breakfast time is from 8:30 am to 11:30 am. Food alergies should be informed at the check-in.
Is the hotel clothing optional?
We are a naturist Hotel. Clothing is optional in all parts of the hotel.
Do you have a Spa?
Yes, we have a Spa, this is our place for massages and diferent kinds of workshops.
What kind of massages/workshops are available during my stay?
We have a invited massage specialists and teachers all season. Reach out o us to know what we have planned for your holliday. Our program is available on this webstite, on the workshop’s menu.
What is the nearest airport?
The nearest is Faro airport. It’s 73km from the hotel, about 50 minutes by car.
Is there a train station nearby?
There is a train station in town – Mexilhoeira Grande. 5 minutes from the hotel.
Shuttle services available?
We provide free transportation from the Mexilhoeira Grande Train Station to the hotel. We can arrange a pick-up by request from and to the airport.
Is there Parking available?
We have free parking just outside of the hotel.
How can I make a reservation?
All reservations should be made through our planform/website www.casarisa.com/reservations
Can I bring my pet to the hotel?
Our space is pet friendly. You can bring your pet with you. 1. Política de Tamanho e Peso: são aceitos Pets de pequeno ou médio porte, com peso de até 10 kg. Caso ele esteja um pouco acima deste peso, favor ligar para +351 919613951 e ver possibilidades. 2. Número de Animais: serão permitidos no máximo 2 Pets por habitação. 3. Taxas e Depósitos: será cobrada uma taxa extra de 10 euros por dia ou 30 euros por semana. 4. Áreas Designadas: apenas as habitações número 3, número 7 e número 13 , tem capacidade para receber Pets pois possuem áreas externas privativas para o lazer dos mesmos. Ao reservar com seu Pet terá de escolher uma destas opções. 5. Regras de Comportamento: ressaltamos a obrigação de uso de coleira e guia nas áreas comuns. Os cães não podem ser agressivos ou latir para os demais hóspedes. 6. Serviços Adicionais: estarão disponíveis camas especiais, tigelas de comida e brinquedos, para tornar a estadia mais confortável. 7. Responsabilidade do Dono: é de responsabilidade dos tutores (donos) controlar seus animais de estimação, evitando perturbações aos demais hóspedes. 8. Emergência Veterinária: temos parceria com uma equipe de médicos veterinários para qualquer emergência.
What facilities are there at the hotel?
We have a spa area, gym, heated pool, jacuzzi and sauna inside the venue.
What are the schedules for the facilities?
You can use all the facilities from 8am to 1am.
Untill what time is the bar open?
Bar opens at 10am and closes at 1am.
How do the day passes work?
Day passes are available every day. There is limited number of them. You can use all the facilities at the hotel from 11am to 7pm.
Hows is the Internet service at the hotel?
We have a great internet service in all parts of the Hotel.
Where is the hotel situated?
The hotel is located in the town of Mexilhoeira Grande. Between Portimão and Lagos, it offers a calm and relaxation point, close to some of the major highlighs of the Alrgarvian Cost. Prior to your arrival you will receive some informations and reccomendations for restaurants, activities and the most beautifull naturist beaches nearby.